9:00 AM 9:45 AM
8:00 AM 8:45 AM
7:00 AM 7:45 AM
6:00 AM 6:45 AM
2:00 PM 2:45 PM
9:00 AM 3:30 PM
8:00 AM 2:30 PM
7:00 AM 1:30 PM
6:00 AM 12:30 PM
2:00 PM 8:30 PM
9:45 AM 10:00 AM
8:45 AM 9:00 AM
7:45 AM 8:00 AM
6:45 AM 7:00 AM
2:45 PM 3:00 PM
Dave DiCicco, Senior Director of Product Management
LexisNexis
10:00 AM 10:45 AM
9:00 AM 9:45 AM
8:00 AM 8:45 AM
7:00 AM 7:45 AM
3:00 PM 3:45 PM
How you are perceived is how you are received, which impacts what you can achieve. This highly interactive keynote segment will help you identify qualities that set you apart and help you become confident in owning and sharing your skills and expertise. You will get actionable techniques for engaging diverse communication styles, improving nonverbal skills and creating better rapport.
Robyn Hatcher,
Author, Keynote Speaker, Communication Expert, Thought Leader and award-winning actor
10:45 AM 11:30 AM
9:45 AM 10:30 AM
8:45 AM 9:30 AM
7:45 AM 8:30 AM
3:45 PM 4:30 PM
John J. Digilio, Firmwide Director Library Services
Sidley Austin LLP
Kathleen Agno, Director, Resource Innovation
Greenberg Traurig, LLP
Jill Strand, Director, Research & Knowledge Services
Fish & Richardson
11:30 AM 12:00 PM
10:30 AM 11:00 AM
9:30 AM 10:00 AM
8:30 AM 9:00 AM
4:30 PM 5:00 PM
12:00 PM 12:45 PM
11:00 AM 11:45 AM
10:00 AM 10:45 AM
9:00 AM 9:45 AM
5:00 PM 5:45 PM
Moderator:
Marie Calvaruso, Chief Knowledge Officer
Harris Beach PLLC
Panelists:
Saskia Mehlhorn, US Director, Knowledge Services
Norton Rose Fulbright US LLP
Cynthia L. Brown, JD, Senior Director of Research Services
Littler Mendelson
12:45 PM 1:45 PM
11:45 AM 12:45 PM
10:45 AM 11:45 AM
9:45 AM 10:45 AM
5:45 PM 6:45 PM
1:45 PM 2:30 PM
12:45 PM 1:30 PM
11:45 AM 12:30 PM
10:45 AM 11:30 AM
6:45 PM 7:30 PM
Moderator:
Dianne Chambers, Research and Knowledge Services Analyst
Eversheds Sutherland (US) LLP
Panelists:
Nancy Li, Counsel, Research and Knowledge Services
Blake, Cassels, Graydon LLP
Tricia G. Thomas, Director of Research Services
Akerman LLP
Kathy Skinner, Director of Research & Information Services
White & Case LLP
2:30 PM 3:15 PM
1:30 PM 2:15 PM
12:30 PM 1:15 PM
11:30 AM 12:15 PM
7:30 PM 8:15 PM
Moderator:
Jennifer Mendez, Director of Knowledge Management Innovation
Fisher & Phillips LLP
Panelists:
Emily Rushing, JD, MIS, Director of Competitive Intelligence
Haynes and Boone, LLP
Dave DiCicco, Senior Director of Product Management,
LexisNexis
3:15 PM 3:30 PM
2:15 PM 2:30 PM
1:15 PM 1:30 PM
12:15 PM 12:30 PM
8:15 PM 8:30 PM
Dave DiCicco, Senior Director of Product Management
LexisNexis
3:30 PM 4:30 PM
2:30 PM 3:30 PM
1:30 PM 2:30 PM
12:30 PM 1:30 PM
8:30 PM 9:30 PM
All attendees are invited to join us for drinks, hors d'oeuvres, and face-to-face networking. We will have a color-coded system in place to allow attendees to self-select and display their comfort level for interacting with peers.
9:00 AM 9:45 AM
8:00 AM 8:45 AM
7:00 AM 7:45 AM
6:00 AM 6:45 AM
2:00 PM 2:45 PM
9:00 AM 1:30 PM
8:00 AM 12:30 PM
7:00 AM 11:30 AM
6:00 AM 10:30 AM
2:00 PM 6:30 PM
9:45 AM 10:00 AM
8:45 AM 9:00 AM
7:45 AM 8:00 AM
6:45 AM 7:00 AM
2:45 PM 3:00 PM
Dave DiCicco, Senior Director of Product Management
LexisNexis
10:00 AM 10:45 AM
9:00 AM 9:45 AM
8:00 AM 8:45 AM
7:00 AM 7:45 AM
3:00 PM 3:45 PM
Moderator:
Cynthia L. Brown, JD, Senior Director of Research Services
Littler Mendelson
Panelists:
Lee Berstein, Library Manager
Haynes and Boone, LLP
Leslie Lanphear, Director of Research & Information Services
Akin Gump Strauss Hauer & Feld LLP
Elizabeth Guzman, Director, Research & Intelligence Services
Simpson Thatcher & Bartlett LLP
10:45 AM 11:30 AM
9:45 AM 10:30 AM
8:45 AM 9:30 AM
7:45 AM 8:30 AM
3:45 PM 4:30 PM
Complex legal research products require a completely different kind of customer support than what many of today’s tech companies provide. Given current trajectories, what will customer (or perhaps more specifically, “product”) support look like 10 years from now? And what can we be doing about it today? This candid discussion will cover the following points, and more!
Moderator:
Jean O’Grady, Director of Research & Libraries, Venable LLP
Panelists:
Krista Ford, Director, Knowledge, Research and Information Services
Steptoe & Johnson PLLC
Jill Strand, Director, Research & Knowledge Services
Fish & Richardson
Monica E. Deal, VP Global Customer Success
LexisNexis
11:30 AM 12:00 PM
10:30 AM 11:00 AM
9:30 AM 10:00 AM
8:30 AM 9:00 AM
4:30 PM 5:00 PM
12:00 PM 12:45 PM
11:00 AM 11:45 AM
10:00 AM 10:45 AM
9:00 AM 9:45 AM
5:00 PM 5:45 PM
Emily Rushing, JD, MIS, Director of Competitive Intelligence
Haynes and Boone, LLP
Kathy Skinner, Director of Research & Information Services
White & Case LLP
Amy Dietrich, Senior Business Intelligence Manager
Paul, Weiss, Rifkind, Wharton & Garrison LLP
12:45 PM 1:45 PM
11:45 AM 12:45 PM
10:45 AM 11:45 AM
9:45 AM 10:45 AM
5:45 PM 6:45 PM
1:45 PM 2:30 PM
12:45 PM 1:30 PM
11:45 AM 12:30 PM
10:45 AM 11:30 AM
6:45 PM 7:30 PM
• Explore how industry skillsets are changing and how successful firms are adapting
• Discuss the role of informational professionals in vetting content and organization training and best methods to measure training success
• Revamp training models to ensure longevity and nurture the next generation of library leaders
Abigail Ross, Principal
RoFinCo ,LLC
2:30 PM 2:45 PM
1:30 PM 1:45 PM
12:30 PM 12:45 PM
11:30 AM 11:45 AM
7:30 PM 7:45 PM
Dave DiCicco, Senior Director of Product Management
LexisNexis