Jennifer Ash Senior Manager, Research Services

Paul Hastings

Jennifer has over 35 years’ experience professional legal research and management experience. She currently directs the firm wide research and information resources teams for a premier global law firm who provides superior intellectual capital and execution globally to the world’s leading investment banks, asset managers and corporations.

Scott Bailey Director of Research and Knowledge Services

Eversheds Sutherland

There are five guiding values at Eversheds Sutherland, and Scott is building a service team that resonates with them. Collaborative, Creative, Professional, Inclusive and Open. As a champion of success through authentic intelligence and building knowledge community, Scott is one of those people who works collaboratively with a variety of professionals within and beyond the legal industry to achieve results. He believes in creatively fostering situations where aligning the right people, data and resources leads to multiplied value for everyone involved. 

 Since early 2019, Scott has worked with the global firm, Eversheds Sutherland, to deliver high value research and knowledge services (RKS). As the leader of a team of 10 super searchers and content analysts, RKS delivers visible, impactful insight to fuel client projects and encourages relationships to thrive. 

 2023   Global Client Knowledge Coordination Group, AI and Intranet Advisory Teams 

2022   Forms Research & Knowledge Services Advisory Board and wins Best Collaborative Effort Award 

2021   Wins Tech-Enabled Litigation Department of the Year with Litigation Technology Working Group  

2020   Joins Litigation Technology Working Group, Designs RKS Remote Work 

2019   Builds Impactful RKS Team 

Former Firms: Squire Patton Boggs, Paul Hastings, Chambliss, Bahner & Stophel 

Education: Virginia Tech, University of Tennessee, MSIS 

Professional Activities and Organizations: Board of NYLI, Member of AALL, ILTA, Ark Conference Speaker, Legalweek Speaker, Advisory Boards 

Writing: Contributor to Law Librarianship in the Digital Age, The Evolution of the Law Library Function and Law Librarianship in the Age of AI 

Stephanie Chapman Director, Research Resources

Morgan Lewis

Stephanie Chapman is the Director of Research Resources for Morgan Lewis & Bockius and has over twenty years of law firm experience in the US and UK.  In her current role, she oversees the administration of the global suite of knowledge and information resources and the integration of related technology, processes, and tools in support of research services.   

Jim Currie Competitive Intelligence Manager

Norton Rose Fulbright US LLP

Jim Currie is Competitive Intelligence Manager at Norton Rose Fulbright, where he manages US client and market intelligence operations and is the global CI subject matter expert.  Jim also manages research for the firm's Annual Litigation Trends Survey, now in its 19th year. Previously, Jim held various CI, market research and business development positions at Wolters Kluwer. He holds an MBA from NYU Stern and a Bachelors in philosophy from Binghamton University.

Tania Danielson Associate Director, Research & Competitive Intelligence

Shearman & Sterling LLP

Since March of 2021, I have had the privilege of being a part of Shearman & Sterling’s Client Value team.  In my current role as Associate Director for Research and Competitive Intelligence I have had the opportunity to use various tools for collaboration.  Some with great success and others that have provided me with valuable learning experiences.  My previous positions in law firm libraries as Manager of Information Services at Schulte Roth & Zabel and Head of Reference Services at Chadbourne & Parke have positioned me well to realize the value of collaboration tools and to maximize their use.  

Allison Davis Sr. Manager - Knowledge & Research Services

Littler Mendelson, P.C.

Allison is the Sr. Manager – Knowledge & Research Services at Littler Mendelson, P.C. She thrives in challenging, innovative, and collaborative environments. In her current position she pushes perceived conceptions of libraries, and leads Littler’s Knowledge Desk in strategic, knowledge-based projects to align the firm with client demands and the evolving legal market. Allison believes that librarians heighten their value among institutional leaders by adopting new technologies, attempting radical projects, and pushing information professional skills to work in sync with the goals of the organization. Her team develops sophisticated training, marketing, and outreach programs to stay at the forefront of technology development, legal research efficiency, and attorney and firm support. 

Amy Dietrich Senior Competitive Intelligence Manager

Paul, Weiss, Rifkind, Wharton & Garrison LLP

Amy Dietrich is the Senior Competitive Intelligence Manager at Paul, Weiss, Rifkind, Wharton & Garrison LLP, where she leads a team of experienced research professionals in providing analysis and insights for business development initiatives and to firm leadership. Amy has nearly 20 years of research and information management experience in large law firms, in Canada and the United States. In recent years, she has increasingly focused on the unique opportunities for research analysts and law librarians to collaborate with business development and marketing teams. 

John J. Digilio Firmwide Director of Library Services

SIDLEY AUSTIN LLP

John is an internationally known information and intelligence professional, educator, and award-winning author with over 20 years of professional legal research and management experience in large and mid-size law firms, as well as corporations and academia. He currently directs the firmwide library and research services for an industry-leading, global law firm with 20 offices in North America, Europe, and Asia. John has authored numerous articles and research papers on law librarianship, legal research, team-building, and information ethics. He is a well-known industry blogger and social media influencer. John has taught undergraduate and graduate courses in business law, e-commerce, ethics, fair employment practices, and applied research methodologies. He is a recipient of the H.W. Wilson Award for Authorship and a former "Adjunct Teacher of the Year" at Carlow University in Pittsburgh, PA. John has been recognized with several SLA member awards and is a past treasurer of the Association.

Specialties: American legal research, EU legal research, Information Ethics, Electronic Discovery, Business Intelligence, Leadership Development, Team Building, Staff Training and Retention 

Jillian Eaton Director of Research, Client Solutions Group

Baker Donelson

Jillian is the Director of Research at Baker Donelson. She is part of an industry leading
innovation team, the Client Solutions Group (CSG) which is a cross-functional team
providing legal project management, pricing, knowledge management, practice
technologies, matter data/reporting and alternative staffing solutions. In her role, Jillian
oversees the CSG’s BakerResearch team and consults with lawyers and clients by
drawing upon her15 years of experience in the legal research field. Jillian manages
research and information services for all practice areas firm-wide and is focused on the
use of knowledge resources, the application of legal technology from 100s of
subscriptions and the creation of innovative solutions to help optimize and add value to
the practice and business of law and align with Baker Donelson strategies. She has also
successfully implemented process improvements within the research function to
increase adoption, enhancing productivity, and optimize cost savings.

Matthew Elisha Library Director

Brownstein Hyatt Farber Schreck, LLP

Matthew Elisha is Library Director at Brownstein Hyatt Farber Schreck, LLP, where his goal is to anticipate and meet the firm’s information & research needs.  He has over 20 years of experience as both a research librarian and library manager in mid to large law firms providing information and research services to attorneys and staff.  He is a past president of the Colorado Association of Law Libraries and is an active participant in various local and national library associations.  Matthew is passionate about providing feedback to and working with vendors to create intuitive research platforms and is looking to the introduction of Generative AI research tools with both fascination and trepidation. 

Patrick Flanagan Legal Research Services Manager

Baker Hostetler

Patrick Flanagan is the Legal Research Services Manager at BakerHostetler. With a background as a lawyer and academic law librarian, he leads a firmwide team of researchers and analysts that supports BakerHostetler’s client services, professional development, and technology initiatives.  His contributions to academic and professional outlets focus on the intersection of technology, legal information, and the challenges and opportunities presented to knowledge workers. 

Mark Gediman Senior Research Analyst

Alston & Bird

Mark Gediman is a Senior Research Analyst for Alston & Bird, LLP. He is past president of the Southern California Association of Law Libraries as well as co-founder and co-chair of the PLL-IP Competitive Intelligence Caucus. Mark writes and presents regularly on competitive intelligence, research, and library management issues for many professional groups including the American Association of Law Libraries (AALL), Legal Marketing Association (LMA), and the California Lawyers Association.  He is a regular contributor to AALL Spectrum and many ARK Group publications, with the most recent, Knowledge Management in Law Firms, containing a chapter written with Kevin Miles of NortonRoseFulbright. Mark is a graduate of the University of California-Riverside.

Sara Miro Managing Attorney and Director of Knowledge

Sullivan & Cromwell LLP 

Sara Miro is the Managing Attorney and Director of Knowledge at Sullivan & Cromwell LLP’s New York office, where she focuses on knowledge management, court procedures, technology implementation and process improvement for the firm. 

Prior to joining the firm’s knowledge management and leadership team, Ms. Miro was an associate in the firm’s litigation group, where she represented commercial clients in complex litigation in U.S. federal and state courts.  Ms. Miro draws on her years of practice experience to guide case teams on matter strategy and compliance with court requirements, while also creating innovative ways to enhance attorney workflows through the use of smart technology.

Ms. Miro is one of the co-chairs of the NYC Knowledge Management and Innovation Attorney Network Group.  She is also an active volunteer for the International Legal Technology Association and serves as co-chair for PLI’s Knowledge Management and Innovation Summit. 

Jean O'Grady Director of Research

Venable LLP

Jean P. O'Grady is currently the Director of Information, Research & Knowledge  a Venable,LLP and is based in Washington, DC. She has over 30  years of experience developing strategic  information  initiatives for Amlaw 100 law firms. She holds a J.D. from Fordham University School of Law, an M.L.S. from St. John's University and a B.A. in History from Fordham University She is a member of the NY State Bar. She has previously held Director positions at DLA Piper and  WilmerHale in DC and  Shea & Gould in NY. She began her career as a reference librarian at the Pace University School of Law.   She has been an adjunct faculty member at the graduate schools of Library and Information Science at St. John's University and Long Island University where she taught legal research courses. 

 Professional Activities:   Chair of the Private Law Libraries Section of the American Association of Law Libraries (2013-2014) and a past President of the Law Library Association of Greater New York (1991-1992);  Board Member of the American Association of Law Libraries  ( 2017- 2019). Board Member, New York Law Institute (2015-2018.) 

 She is a frequent author and speaker on the transformation of  libraries and information centers,  knowledge management, legal analytics and the legal publishing industry. She has spoken at programs sponsored by the Information Industry Association, the Association of Newsletter Publishers, Practicing Law Institute, International Legal Technology Association , West Publishing,  Price Waterhouse, LegalTech, Lexis-Nexis. Janders Dean Knowledge Management Conference, American Association of Law Schools, as well as the  American Association of Law Libraries, Canadian Association of Law Libraries, Australian  Law Libraries Association and the Special Libraries Association. 

  In 2011 she launched  "Dewey B Strategic"  to promote awareness of the strategic importance of librarians, libraries and knowledge managers  as change agents and innovators in the organizations they support.  She has written provocative pieces on  a variety of law firm management, publishing and technology issues which have sparked important debates in the industry. In 2011 she was named on the inaugural list of Fastcase 50 leading innovators in law. She is a regular  panelist on Bob Ambrogi’s weekly “ LegalTech Week podcast and she writes a monthly column on LegalTech Hub. 

Robin Porter Head of Innovation and Knowledge Management

Blake, Cassels, Graydon LLP

Robin Porter is the Head of Practice Innovation and Change Management at Blake, Cassels & Graydon LLP. In this role she oversees the Innovation, Knowledge Management, Research and Library teams for the firm.  With over 20 years leading large scale change initiatives across many different types of organizations, she is focused on how technology and process change can positively impact the way her team can serve the firm, as well as how roles are evolving to stay relevant with our changing industry.

Michael A. Saint-Onge Director of Research Training and Engagement

Morgan, Lewis & Bockius LLP

Michael Saint-Onge is the Director of Research Training and Engagement for Morgan, Lewis & Bockius LLP, based in Los Angeles, CA.  Prior to Morgan Lewis, he served as a Librarian Relations Consultant at LexisNexis for 19 years, and in a number of law firms in both Washington, DC and San Francisco, CA.  Mike is active in his professional associations and has served in many volunteer capacities, including as Annual Meeting Program Chair for the AALL Annual Meeting, Southern California Association of Law Libraries (SCALL) Speakers’ Chair. He is a regular presenter at AALL and SCALL.

Evan Shenkman Chief Knowledge & Innovation Officer

Fisher & Phillips LLP

Evan is the Chief Knowledge and Innovation Officer at the 500+ attorney labor and employment law firm Fisher Phillips, where is busy harnessing the power of A.I. and data analytics for use in legal; creating internal and client-facing collaborative tools; and helping making the practice of law far more efficient for the firm’s attorneys and clients. Passionate about legal tech and legal innovation, in 2022-23 Evan and his team helped develop, and then was the first major firm in the world to deploy, Casetext's CoCounsel, the world's first GPT-4-powered Legal AI Assistant. In 2021, his firm won the American Legal Technology Award's "Law Firm of the Year," and Evan won ILTA's "Innovative Leader of the Year Award," and was named to the "2021 Fastcase 50 List," recognizing “50 of the smartest, most courageous, innovators, techies, visionaries, and leaders in the law.” Before entering the KM field in 2011, Evan was an AV-rated law firm partner, having litigating labor and employment matters for a decade. He also frequently writes and presents on KM and Legal Innovation topics, and has appeared on NPR’s Marketplace, The American Lawyer, the ABA Journal, Law.com, the AALL Spectrum, The Modern Lawyer Podcast, LiteraTV, The Knowledge Cast, The Geek in Review, and the Reinventing Professionals podcast, among others. Outside of work, Evan is a club soccer coach, and a Member of the Board of Directors of Pioneer Knowledge Services, a 501(c)(3) charity that provides KM assistance to charities to help them run more efficiently.

Scott Snipes Director of Research and Knowledge Services

Fisher & Phillips LLP

Scott Snipes is the Director of Research and Knowledge Services at Fisher Phillips, an AmLaw 200 national labor and employment firm with over 500 attorneys. He has been an information professional for over 20 years, and currently leads the Fisher Phillips legal research and training team. Prior to his current role, Scott served as a research librarian at an AmLaw 50 firm, and reference librarian for a university law school library. He has a master's in library and information science from Florida State University and a bachelor's degree in history.

Courtney Toiaivao Director of Research Services

Holland & Knight LLP

Courtney is the Director of Research Services at Holland & Knight where she leads research, technical services, digital solutions, contracts, competitive intelligence, and business analytics and diversity data teams. She serves on the Wolters Kluwer Insights Leaders Council, and is an alumni of the Thomson Reuters Information Professionals Advisory Board as well as the Board of the Law Library Association of Greater New York. She won the 2023 AALL Spectrum Article of the Year Award with co-author John DiGilio, and is an American Association of Law Libraries Academy Fellow.  

Ta-Shire Tribbett Electronic Services & Systems Manager

Paul, Weiss, Rifkind, Wharton & Garrison LLP

Ta-Shire is the Electronic Services & Systems Manager at Paul, Weiss, Rifkind, Wharton & Garrison LLP where she manages the workflow for all electronic resources and supervises the day-to-day operations of the Resource Services team which also includes oversight of the physical library collection. Ta-Shire is a legal technology librarian with an additional graduate degree in Information Architecture & Interaction Design. She has professional experience in public, academic, government and legal librarianship. Her interests include knowledge management, artificial intelligence and information architecture. 

Mike VanderHeijden Associate Director for Scholarly and Research Services and Lecturer in Legal Research

Yale Law School’s Lillian Goldman Law Library

Mike VanderHeijden is the Associate Director for Scholarly and Research Services and Lecturer in Legal Research at Yale Law School’s Lillian Goldman Law Library where he’s worked since 2011. He oversees a comprehensive research support program for faculty and teaches classes on corporate legal research and judicial history and provides legal research instruction for first year law students. Before coming to Yale, he worked as Research Services manager at a DC law firm, and as an advocate for people with disabilities. He has an MLS from the University of Maryland, a JD from Northeastern, and a BA in political science and environmental studies from Muhlenberg College.    

Zach Warren Technology & Innovation Insights Lead

Thomson Reuters Institute

Zach Warren leads technology and innovation content and research for the Thomson Reuters Institute. With the Institute, Zach has helmed multiple research projects on technology in professional services, including a series of Generative AI reports for the legal and tax industries, the Digital Strategy Report for law firms, and others. Before the Thomson Reuters Institute, Zach was the editor-in-chief of ALM’s Legaltech News and regularly featured on Law.com, The American Lawyer and ALM events such as Legalweek.

Serena Wellen Sr. Director Product Management

LexisNexis

Senior product leader dedicated to making our customers' lives better through the creative use of machine learning, NLP, advanced visualization, and other AI technologies to solve their problems. Passionate about product management and coaching my team to be leaders in innovation and execution. And, inspired through my work to advance the rule of law around the world.

Eleanor White Manager, Legal Technology & Innovation

Shearman & Sterling LLP

Eleanor White is the Manager of Legal Technology and Innovation at Shearman & Sterling LLP and has over ten years of experience as an information professional. Starting in Data Management within the energy sector she moved into Knowledge Management where she currently works as part of the Client Value Team. 

Eleanor leads a team focused solely on evaluating and onboarding legal technology, promoting engagement for increased legal tech adoption and educating legal teams through in person training and an online library of on-demand resources.  

Eleanor gained her MA in Library and Information Studies from UCL, London and was nominated in 2020 for a European Women of Legal Tech Award.